Privacy Policy

Effective Date: 22 April 2024
Website: infiniacamps.com

1. About Us

INFINIA Camps is a proprietary brand owned and operated by ARVENTO EDGE EVENTS ORGANIZING & MANAGING L.L.C, a mainland company registered in Dubai, United Arab Emirates.

For all legal, operational, data protection, and compliance matters, Arvento Edge Events Organizing & Managing L.L.C shall be considered the responsible entity.

2. Information We Collect

We may collect and process the following information:

2.1 Parent / Guardian Information

• Full Name

• Phone Number

• Email Address

• Contact Details

2.2 Child Information

• Child’s Full Name

• Age / Date of Birth

• Relevant Participation Details

• Emergency or Program-Related Information (if submitted)

2.3 Information Submitted Through Forms

Any information voluntarily submitted through:

• Registration Forms

• Enquiry Forms

• Contact Forms

• WhatsApp or Communication Channels

2.4 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type and Device Information

• Website Pages Visited

• Time Spent on Website

• General Website Interaction Data

This information may be collected through cookies and analytics technologies.

3. How We Use Your Information

We use the information collected for the following purposes:

3.1 Camp Registrations & Operations

To process:

• Registrations

• Enquiries

• Payments

• Camp scheduling and administration

3.2 Communication

To contact parents/guardians regarding:

• Camp updates

• Timings and schedules

• Program-related information

• Important notices or announcements

3.3 Health & Emergency Management

To support:

• Child safety protocols

• Emergency response requirements

• Welfare-related communication during camp participation

3.4 Service Improvement

To analyze and improve:

• Website performance

• User experience

• Programs and services

3.5 Marketing & Promotions

To send:

• Updates about upcoming camps

• Offers and promotions

• Event announcements

You may opt out of marketing communications at any time.

4. Consent

By submitting your details through our website, forms, or communication channels, you consent to:

1. Being contacted via:

   • Phone Calls

   • Email

   • WhatsApp or Messaging Platforms

2. Receiving:

   • Registration updates

   • Program communications

   • Marketing and promotional messages

You may unsubscribe or opt out at any time.

5. Data Sharing

We do not sell, rent, or trade personal information.

We may share information only when necessary with:

5.1 Internal Teams

Authorized:

• Staff Members

• Trainers

• Camp Management Personnel

5.2 Trusted Service Providers

Third-party systems used for operations, including:

• CRM Systems

• Email Platforms

• Payment Processors

• Communication Tools

5.3 Government or Legal Authorities

Where required by applicable laws or regulations, including authorities such as:

• KHDA

• Ministry of Education (MOE)

• Government or Regulatory Bodies

5.4 Emergency Services

In the event of a health, medical, safety, or emergency incident involving a participant.

6. Data Protection

We take reasonable and commercially appropriate measures to protect personal information, including:

• Secure storage systems

• Restricted access to personal data

• Administrative and technical safeguards

However, no online platform, system, or method of internet transmission can be guaranteed to be 100% secure.

7. Children’s Privacy

INFINIA Camps collects children’s information only with the consent of a parent or legal guardian and solely for:

• Camp registration

• Participation management

• Safety and operational purposes

We do not knowingly collect children’s personal information without parental consent.

8. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Enhance user experience

• Analyze website traffic and visitor behavior

You may disable cookies through your browser settings; however, some website functionality may be affected.

9. Your Rights

You have the right to:

1. Request access to your personal data

2. Correct inaccurate or outdated information

3. Request deletion of your personal data (subject to legal obligations)

4. Withdraw consent for marketing communications

To exercise any of these rights, contact us at:

Email: [email protected]

10. Data Retention

We retain personal information only for as long as necessary for:

• Operational requirements

• Program administration

• Legal, regulatory, and compliance obligations

When no longer required, information may be securely deleted or anonymized.

11. Third-Party Links

Our website may include links to third-party platforms or services, including payment gateways or partner websites.

We are not responsible for the privacy practices, content, or policies of external websites.

Users are encouraged to review the privacy policies of third-party websites independently.

12. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time.

Any updates will be published on this page with a revised effective date.

Continued use of our website after updates constitutes acceptance of the revised policy.

13. Contact Information

Privacy Requests / Data Protection Contact

Arvento Edge Events – INFINIA Camps

Email: [email protected]
Phone / WhatsApp: +971 50 193 0609

If you have questions regarding this Privacy Policy or your personal information, please contact us using the details above.